Increase Rankings And Convert More Customers with Reputation Management. Automate, Gain Control & Respond in Time.

94% of consumers say positive reviews make them more likely to use a business and 89% of consumers say they’re likely to choose a local business that responds to reviews. Consumers who receive a response to their review feel connected with the product/service provider and others consumers are more likely to leave a review if they see that the business responds.

Increase rankings and Convert More Customers with Reputation Management

A steady influx of positive reviews has a powerful impact on Google search rankings.

With our system you can quickly send review requests in SecretScoop Conversations Stream with all messages, phone calls, SMS/text & social media platforms conversations, read and reply to new Google and Facebook reviews from right within the conversation stream!

Connect with your Customers

It’s absolutely critical to not only generate more reviews from our customers but also make sure we’re replying to all of them. But here’s the challenge – most businesses struggle to do both of these things consistently,

while juggling all the other stuff that demands their attention. Here’s the good news, though! Our platform solves this problem for you. You can:

  • Customise automated responses based on star ratings.

  • Add a personal touch with review response footers, including thank-you notes or your business name.

  • Tailor auto responses for specific sources, such as Facebook and Google

Improve Search Ranking

A steady influx of positive reviews has a powerful impact on Google search rankings.

Manage + Respond timely

Read and reply to new Google and Facebook reviews right within the conversation stream, in time!

Analyze Impact

Craft Authentic Responses and Engage with your customers authentically.

Reputation Management:

Enhancing your online reputation and building trust with customers is now easier than ever with our Reviews AI feature. Whether you want to make your Google and Facebook review management more efficient or automate your review responses, our feature offers two distinct modes:

Suggestive Mode

Suggestive Mode helps you compose personalised and genuine review responses.

Auto-Pilot Mode

Streamlining Your Review Management. Auto-Pilot Mode is designed for efficiency. It allows you to automate the review response process, saving you time while maintaining a professional and personalised touch.

Don’t Let One Star Reviews Rule

One star reviews can really hurt your business Here’s the good news, though! You can dispute a review from within our conversations tab. From our conversation stream you will be able to see the star rating, reviews, and also reply to all Google and Facebook reviews and, what’s really awesome, you can even dispute the review if it’s a bad or a spammy review right with our Platform, which Google can remove for you if you make the request. In fact, it’s never been easier – its just as easy as clicking a link and submitting your request form.

Success Stories

Hey this is a quick win for your business:

You probably already knew that, but did you know that 84% of consumers say they’re more likely to choose a business that ALSO replies to their reviews? That means it’s absolutely critical to not only generate more reviews from our customers but also make sure we’re replying to all of them. and we can help solve that with ease.

Are you having bad reviews, few reviews or worse no reviews at all?


You are not alone - most businesses struggle to generate more reviews and manage these reviews consistently, while juggling all the other stuff that demands their attention. Here’s the good news, though! Our platform solves this problem for you. Convert More Customers with Reputation Management!

This is a big component of how our platform helps you manage the reputation for your business. See how many reviews you've received, the average rating, the average sentiment, the trends, the reviews themselves, and more all in on place!

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